A bricked phone is better than an exploding one, admittedly, and Samsung will be glad that the problem appears limited to a handful of users, but news of another battery problem in its phones will doubtlessly be unwelcome.
The reports surfaced on Samsung's Community Forums (via PiunikaWeb) and Twitter, in which users explained that hitting 0 percent with either the Note 8 or, sometimes, the Galaxy S8 Plus would result in them being unable to recharge the device. Any customers with the similar matter are encouraged to contact Samsung at Local Customer Care number. Although the aforementioned issue doesn't seem to be widespread for now, Samsung may want to take a look at it and solve the issue before it gets major attention. There is no confirmation on it, but it could mean that the Snapdragon edition of the Galaxy Note 8 could be facing this issue. This caused the company to recall the devices and try again, before ending the line entirely. Users who have tried wireless charging have claimed that Note 8 becomes unresponsive but continues to show blue charging light.
More smartphone makers have recently let go of the traditional 3.5-mm headphone jack, such as Apple with their iPhone 7/8/X, Motorola with their Moto Z2 Force, HTC with their U11, and most recently, Google with their Pixel 2 devices. They even used different cables and chargers assuming that these things might have issue. A Samsung's representative from Samsung US forum said that we are aware of the problem and will address it soon. Of course, the silver lining is that users will no longer be able to use cheap, knock-off and potentially risky battery replacements either, bear in mind. So much was the problem that we even published a guide detailing how to spot if you had an explosion-prone Samsung Galaxy Note 7.