Nair told ET, that the Jet executives were "clueless" for the most part.
Jet Airways also added that they are, "extending full cooperation to the DGCA for the ongoing investigation of the event". A video taken on flight shows that high amount of smoke was noticed inside the plane.
Passengers posted footage on social media showing air masks hanging from the ceiling and claiming they were given no explanation by the crew for the conditions aboard the Boeing 737.
Meanwhile, one of the flyers who suffered nose and ear bleeding had to be later rushed to the hospital. The people had to use oxygen masks to breathe.
As a result, the plane was forced to return to Mumbai. "The crew acted unprofessional the ground staff clueless". "It then circled over the airport for around half-an-hour before landing". Due to an imbalance in the temperature inside the flight, passengers started feeling dizzy and sick. There was no standard operating procedure being followed. They are being treated at Mumbai airport. Five passengers suffered minor trauma to their ears. "He said that corrective action should be taken immediately on the deficiencies found out, if any, during such audit".
Onboard, passengers faced a condition called barotrauma, caused by sudden, extreme changes in atmospheric pressure.
"Bleeding is sudden in response. Thirty out of 166 passengers experienced nose and ear bleeding, some also complained of headache", Lalit Gupta, deputy director general, Directorate General of Civil Aviation (DGCA) was quoted in the Hindustan Times. Some are suffering from mild conductive deafness, which might continue till a week. "There was no announcement from the crew", he said.
On Thursday morning, the 166 passengers on board a Jet Airways flight might not have been aware about the incident that happened in Greece over a decade ago. Seventeen others, the airline said, wished to travel another time.
"The airline will continue to offer necessary medical care and attention to the concerned guests as required", it added.