In a statement posted on Twitter, Bethesda admitted that its Customer Support website "experienced an error" on December 5 that resulted in Support tickets being able to be viewed by anyone. During the incident, it appears that the user name, contact information, and proof of purchase information provided by a limited number of support customers on their support ticket requests may have been viewable to other customers accessing the the customer support website for a limited time, but no full credit card numbers or passwords were disclosed.
KitGuru Says: This is a lot of hassle for Fallout 76 Power Armour Edition owners to go through to get a bag that was initially advertised to them. Not just one ticket, but what seemed to be every single one, all being sent to his Bethesda account.
Support tickets may also include uploaded documents, especially since many Fallout 76 Power Armor Edition buyers have been instructed to upload receipts to claim their replacement bags after that whole Fallout 76 bag debacle last week.
I'm not going to paste screenshots of what I have access to for the privacy of people, but I can see receipts of people from all over the world, and if I can, other people probably can, too.
A new report coming from 4chan hints at serious development issues being faced at Bethesda Game Studios on Starfield.
'We plan to notify customers who may have been impacted. Resource production rates and extractor capacities for camp sites had all been slightly reduced, which wouldn't normally be a huge issue, except in Fallout 76, these campsites reset whenever you log off of the game, meaning you can only use them to farm for the amount of time you stay on one server. "Your email and home address and the card you used to buy this extremely glitched game". We'll be keeping an eye on the situation.